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Talk to us. A human answers.
No chatbot. No "we'll have someone call you back next week." Pick a way to reach us that fits your day — call now, book a 30-minute slot, or send a question. Whichever one, you talk to an engineer, not a queue.
§ 01 — Three ways to reach us
Pick the one that fits right now.
Different problems want different starting points. If something's on fire, call. If you want a structured conversation, book. If you want answers without picking up the phone, write. All three land with an actual engineer.
01 / Call
Call us now.
(610) 857-3630
A real engineer picks up. Three rings on average. Best if your line is down, your ERP just slowed to a crawl, or you'd rather not type the question.
Local techs · no phone tree
Call (610) 857-3630→02 / Book
Book a 30-min call.
Around your shift
Pick a time on our calendar — including off-shifts and weekends. Best if you want a planned conversation, not a fire drill. Free on-site assessment included if it fits.
Confirmed within 1 business hour
Pick a time→03 / Write
Send us a question.
Reply in < 5 hrs
Send a question or a project request. We respond within five business hours. Best if you have a detailed question or you want to share files or specifics in advance.
< 4 business-hour reply
Use the form→Send a question
Tell us what's going on.
Real engineers read this — not a sales rep, not a chatbot. We'll reply within four business hours.
Got it — message received.
A real engineer will reply within four business hours.
§ 02 — Who picks up
You'll talk to an actual owner. Not a sales rep.
When you call, email, or book, you reach an owner first — not a queue. Working out of Parkesburg, serving PA businesses since early 2010s.
Jay Stoltzfus
Chief Operating Officer
Runs day-to-day operations, on-site assessments, and most plant walk-throughs. If you book a free assessment, this is who shows up.